Parts Express Reviews

3.1

/5.0

22 customer reviews

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9

55 %

reviewers recommend

Parts Express

Parts Express, known for its audio components and speaker kits, is rated 3.1 out of 5. The rating reflects how DIY enthusiasts and audio professionals view their experience with Parts Express. Reviews of Parts Express are verified before publication.

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How would you rate Parts Express?

22 Reviews on Parts Express

by Ramona240

Sep 15, 2022

I got a foam for loudspeakes from them. They refused to publish my review. Here it is.

The foam was OK, but the package was so-so: it made the foam very hard to unfold. They should roll the foam around the cardboard tube.

Thanks.

by Harry B.

Jul 24, 2022

Absolutely Solid, EVERYTHING

You never know the joys of somewhere until you actually buy something, i have spent over 100 hours fantasising about many many projects with the thousands of available products present on the site and you will not regret it. I have bought Products, 2 of 2 products and with no problems they came in perfectly good and it really did smell like quality.

5/5 for international shipping (if close to the US)
5/5 for choice

Just perfect.

by Bradley O.

Nov 26, 2021

Problems with credit cards

Problems with credit cards. I try to use credit card to pay with my credit card. I had been client Is PE since 10 years and now I have to use Paypal because Is imposible to use cards. And Paypal Is too expensive to use. Lost money. Now PE after this become an expensive retailer.

by Long690

Feb 10, 2021

My order is 2 months late

My order is 2 months late. I last heard from Parts Express customer service a month ago. Their service is rude and entirely unhelpful. Great website but horrific service. Do not buy anything directly from this company - their products are available from Amazon.

by Gail219

Dec 04, 2020

A great company with a wide assortment…

A great company with a wide assortment of components that are hard to find online and especially not at these prices. They came through even during the pandemic shipping parts to Norway so I could save my wife’s grandparents stereo (which sounds fantastic now by the way). Thank you parts express!

by Owen175

Aug 14, 2020

Fine speakers for the price its hard to beat

I have the mk-402x speakers for the price and size there great and also thedta-120bt2 amp which is also great and thats coming from someone who had altec a7s and jbl 4311s

by Gilbert771

Apr 08, 2020

Parts Express is quality!

Parts Express is a great company that offers excellent customer service, as well as offering quality electronic items & parts at very attractive prices. I've been a customer for many years, and have been totally satisfied. They have a good return policy, and free shipping for purchases over $49. They sell mostly audio equipment, both home audio & professional. Their staff is courteous and professional, and do their best to get your order shipped quickly. They also sell high quality speaker kits that offer exceptional performance at a reasonable price. I highly recommend Parts Express for all your audio & electronics needs.

by Judd H906

Aug 09, 2019

Stay away!

Stay away! I placed an order for speaker fabric. The invoice I got in email had the wrong address. I called immediately and was assured it would be corrected. It clearly was not when the package was shipped to the wrong address. I called again after delivery and was told that the shipping address could not have been changed per policy and whoever told me that was wrong. They said if the package was found I could have it sent to a shipping hub, no where near where I lived, or they would wait to see if it was returned to them. In the meantime I would not get my money back. These folks are scammers! The operator hung up on me when I told her I would report them to PayPal.

by Ruby Schmidt

Nov 09, 2018

Parts-express.com has great products

Wide assortment of electronics and hook ups. Fast delivery and reliable service.

by Kennedy

Sep 25, 2018

A fantastic experience!

I ordered a couple of tweeters for my Blue Sky Audio Sat 6.5's and was very impressed with the entire process.
They sent me a catalog and even a handy little electronics tool! Everything was packaged very nicely and I will be ordering from them again.
Great job!

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